Their products look good to begin with but when you have a problem they are masters at kicking the can down the road and not helping. LUTD4919SN 30' LG Signature Series 7.3 cu. We apologize for the inconvenience and would like to assist you. The KitchenAid KSDB900ESS dual fuel slide-in range has a sleek pro-style aesthetic, with shiny knobs to control the gas burners and a full touch panel to control the electric oven. The best range you can buy is a professional (pro) dual-fuel 30-inch range, or so you have told. Dual fuel ranges offer flexibility and optimization for specific cooking styles. we never accept anything from product manufacturers. View our ratings and reviews and browse our buying guide to find the best kitchen range. This might be the worst appliance I have ever purchased. I called LG about a year ago and they argued with me and told me to clean the gasket myself when the owner’s manual states not to. But there are two other big problems I have had. A little mistake would now cost me and my family about $1000 to replace a glass top that is almost as expensive as a brand new stove. It doesn't work at all. Double Oven Electric Range with ProBake Convection Oven, 6.9 cu. In 2019, our service department logged 35,256 service calls. Same overheating issue in all the burners and underheating in 12-inch burner. Control knobs provide good grip and turn easily. I am frustrated and disappointed and angry. Within the first month, the stove started to smell like it had a gas leak. Was promised another call on November 9th. LG ranges have a slightly bulky visual profile that I've grown fond of in reviewing this company's products. We have truly returned home to find the burner red hot, luckily, we keep it cleared off, but we just bought a home and remodeled and I really don’t want the house to burn down. We have a LG graveyard started, it's just a matter of time before the rest of the appliances end up there. Wonderful customer service. I bought all 6 LG appliances - but after this frustrating 6 month long attempts I will never purchase any of their products again. Its location on this page may change next time you visit. The company had to know the easy clean feature doesn’t work. Low-temp EasyClean feature does a good job of steaming away oven spills. I've never been happy with easy clean. I called LG to explain the issues I am having and simply asked them if there is something that they could do to help facilitate me getting this fixed or simply back their product, especially for a loyal customer who has spent a large sum of money on their products. Best buy gave us a new one in exchange. LG's history stretches back to 1947 when "Lucky" (Luk-Hai) was founded in Korea to produce plastics and other consumer goods. Cosmo DFR304 Dual Fuel Range. No one tests ranges like we do. Review. I was told that my product has a one year warranty and basically told I was out of luck. This is not indicative of how we want our valued customers to feel. Now the refrigerator. Hello Barbara. I will start by saying that I own approximately $10,000 worth of LG appliances and electronics in my home. Please send a private message so that we can assist you. LG has been recognized by several consumer groups for its commitment to providing best-in-class styling for its kitchen appliances. This is not indicative of how we want our valued customers to feel. Between the oven and the baking drawer (which has three modes: bake, slow bake, and keep warm), the combined oven capacity is 7 cu. Hello Ricco. This is not indicative of how we want our valued customers to feel. Please send a private message so that we can assist you. Ft. Primary Oven Capacity, in Black Stainless Steel $2,266.60 Cafe 30" ADA Slide-In Front Control Gas Double Oven With Convection Range Please send a private message so that we can assist you. I am very disappointed in the unwillingness of LG to at least help resolve my situation. The five-burner range was nice to cook with, with a vast range of power from 1,200 to 20,000 BTUs. Lower oven is too low for some. I will now buy locally manufactured goods because parts are readily available and significantly less costly. BUT we choose items based on being aesthetically pleasing. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. They say not to use oven cleaners, etc. Hello Advitha. If you don’t stay right with it, you have a major gas leak problem. I will say I will never purchase another LG product again and this simply could have been avoided by a courtesy phone call to make the customer feel like they matter. Convection cooking is fast and even. Features. That’s why high-end appliance companies—like Thermador, Wolf, Miele, and Monogram—specialize in dual-fuel ranges with pro-style looks. Oven heats faster and more evenly than some electric ranges. Over 5K+ customer reviews to help you find the best ranges, ... electric and dual fuel models. For our statistics, a service call is recorded for any reason we are called to your house. Double Oven Gas Range with ProBake Convection Oven. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. They branched into electronics and televisions acquiring Zenith in 1994. We purchase every product we review with our own funds — Never again! Will never ever buy LG again. and give us feedback about your visit today. ft. Electric Range with EasyClean Convection Oven, 6.3 cu. LG sent repair company on Oct 19th, repair men said they had never seen anything like this before. Please send a private message so that we can assist you. Be the first one to find this review helpful. Get buying tips about Ranges, Ovens, and Stoves delivered to your inbox. Today, I cleaned my oven again and, yep, I’m soaking of the black layer with baking soda and water, the gasket is even more stained now. LG offers one of the largest arrays of model choices for consumers interested in convection or induction heating. A man who came to put in a new dishwasher told me I could use something like Soft Scrub. Over 900 were just for professional ranges (gas and dual fuel) or almost 3 per day last year. If you’re in the market for a new range, LG has a wealth of options to choose from. Please send a private message so that we can assist you. Flexible support: LG Ranges author review by ConsumerAffairs LG's history stretches back to 1947 when "Lucky" (Luk-Hai) was founded in Korea to produce plastics and other consumer goods. LG should be ashamed of themselves. Never, never, never, again, LG! Stovetop is spacious enough for several pots. I have had to put up barriers in front of the air flow vents to keep this from happening. 6.3 cu. Oven capacity gets a thumbs-up. LG maintains a company-wide smart home initiative, so its cooking appliances often come with an array of software and other electronics features for integration into a smart home. Since then it has become one of the biggest brand names in consumer electronics and appliances across the world. A range may be the single most important item you purchase for your kitchen, so it’s important to invest in one wisely. No broiler pan included. I spent almost $20,000 on all new LG appliances a few years ago. Easy to install. We’ll be happy to look into this and answer any questions that you have. This is not indicative of how we want our valued customers to feel. Dual fuel ranges offer the power of high output gas with even temperatures of an electric oven. Stovetop is difficult to clean and can become discolored. Unsubscribe at any time. I guess I’ll just be one of the crowd that I didn’t know existed until I searched for possible answers to this defective range’s issues. LG is a long-trusted manufacturer of many electronic and kitchen items, ranges included. We just purchased a different brand stove which works great! This is one of the best dual fuel range cookers for under £1000, which is great if you need the space but have a budget set. It appeared that the underbelly of the stove had melted something that they could not repair and thought LG would end up replacing the unit. Thank you, you have successfully subscribed to our newsletter! LG 6.3CuFt Wi-Fi Enabled Dual Fuel Slide-in Range with ProBake Convection and EasyClean 2-year Manufacturer's Warranty6.3CuFt Dual Fuel Range - Gives the benefit of a Gas Cooktop and an Electric OvenProBake Convection™Included GriddleSmartThinQ Technology - Turn your Oven On or Off from your Smartphone I went to the LG website and the price quoted was $844 + tax. The LG LTG4715ST is a smart double gas range with a huge 6.9 cubic feet capacity. Smart home integration: When using this range on LP gas, conversion must be made by a qualified LP installer before attempting to operate the range. If you have a big household or enjoy hosting dinner parties, it may be wise to get a larger range. My LG electric range is only about 18 months old and I really think I wasted my money. And it is a pain to use anyway—filling the indented compartment in the bottom of the oven! And I'm sure it'll be several hundred to fix. First one was a lemon, so many issues within the first month. Every time one of my pair of headphones begins to fail, despite being out of warranty, they have me send them back and they send me the new model at COST! FAQ. To begin, there was a problem with the gas not turning on quickly enough, causing some gas to leak out, and a repairman came and fixed it. $3,669.00 at AppliancesConnection How can companies keep their business with such an inadequate level of customer service and defective products? Best Buy has honest and unbiased customer reviews for LG - 6.3 Cu. ft. Oven has two cleaning settings for light or deep cleaning. We value your privacy. LG has equipped this range with the latest smart features. Second problem: when the oven is on, air blows out from the oven, but instead of coming out the front, it comes out the back. The most common style is a gas cooktop and an electric oven. Called LG on Oct 10th. Our ratings also include induction and coil-top ranges, plus electric, gas, and dual-fuel ranges. Thank you for notifying LG of the experience you have encountered thus far. This technology heats up the oven faster and distributes heat evenly to perfect those bakes. Stovetop burners put out plenty of heat. We purchase every product we review with our own funds — we never accept anything from product manufacturers. Problem never went off. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Extensive heating options: But how do you know which dual fuel range is best suited For an upscale remodeling project, most designers recommend at least a 36-inch model because they’re large enough to fit at least five pots and pans with room to spare, and offer enough oven space to prep for a dinner party. I called 3 appliance repair guys and they all said, that nobody should ever by LG stove foe this very reason. Gas Range Comparison GE 950 Frigidaire GE 985 LG Bosch GE 920 GE 990 Bertazzoni Professional Verona Bertazzoni BTU 20,000 17,000 20,000 17,000 18,000 20,000 20. ConsumerAffairs is not a government agency. Expensive lesson learned. Hello Lynda. They sell double ovens, convection ovens, gas ranges, and electric ranges, among others. This is not indicative of how we want our valued customers to feel. We only make money if you purchase a product through our links, and all opinions about the products are our own. Please send a private message so that we can assist you. As others have written, you barely bump or lean up against the knobs on the front and they turn on. Best Dual Fuel Range 2020 1. Hello Andrew.Thank you for notifying LG of the experience you have encountered thus far. We’ll start sending you the news you need delivered straight to you. I do not normally write bad reviews, however; with the amount of money I spent on my LG Probake series range/oven, I am very disappointed. In-oven broil feature is a convenient plus. Speed roast feature cooks fast and evenly. We buy all products with our own funds, and we never accept free products from manufacturers. For a quality gas range at an affordable price, take a look at the Whirlpool 5.1 cubic foot gas range with under-oven broiler. Which leaves no real choices. Thank you for notifying LG of the experience you have encountered thus far. They came in twice, once to diagnose and other time to change a thermostat/sensor. ... the hottest reviews, great deals and helpful tips. Miele dual-fuel ranges with the M-Touch touchscreen controls are available in 30-, 36-, and 48-inch widths. The LG SIGNATURE 7.3 Cu.ft. Knobs can turn on easily if nudged. In many cases, users can quickly schedule an in-home visit online. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Read helpful reviews from our customers. Opinions are split on this oven’s low-temperature EasyClean feature, but its convection oven is a standout. We kept smelling gas and called him back and he still couldn't find the problem. After several calls to LG and them promising to keep in touch by several departments from first call to report the issue to elevated with executive to liability am told the warranty had been voided due to us extinguishing the potential fire in our kitchen. Large capacity options: We value your privacy. Range Ratings Digital controls are cumbersome and must be pressed hard. Reported issue to LG, after so much back and forth discussions they arranged a repair with Greenwire appliance. LG is also a Korean company founded in the late '50s as Goldstar. Exterior and interior finish give range a high-end look. ft. Slide-In Electric Range with ProBake Convection Oven, 7.3 cu. Hello Cliff. We’ll be happy to look into this and answer any questions that you have. Dual Fuel - Double Oven Range with ProBake Convection®, Model # LUTD4919SN is convertible for use on natural or LP gas. Thank you for notifying LG of the experience you have encountered thus far. Simplicity defines this range when it comes to features, which is what many like, along with its price point. And when I told the repairman this, he said maybe I should have done better research before I purchased it. We do not count damage or problems solved over the phone. LG builds obsolescence into their products by outrageously charging exorbitant prices on parts! Oven’s EasyClean steaming feature works well on spills. Also add the cost of installing an electrical outlet or gas line if this is required. ft.; plenty for those large dinner parties or food-heavy holidays. This range has four burners and a large oven, yet it’s efficient and provides bright oven lighting and easy cleanup. I had the unfortunate incident of cracking the stove top glass of my LG stove top when I was holding my one year old boy and I accidentally dropped a drinking glass about 1 foot from the glass. I take very good care of all of my appliances and electronics and up to this point have always had a good experience with LG. LG is widely credited for introducing technology into front load washers as well as French door refrigerators and creating the category. THAT THE PARTS ARE OUTRAGIOUSLY PRICED!!!! Like its sister ranges, the LRG4115ST is a 30 … Oven heats up quickly, within 5 to 10 mins. The date of purchase, model/serial combination of the unit as well as any case numbers you may have received by a LG representative. But if you’re just cooking for one, a range of five cubic feet may do fine. We aim to provide readers with the most up-to-date information available about today's consumer products and services. I haven’t tried it yet. Why didn't the LOWES appliance sales guy tell me that when I bought asked for advice on whether or not I should be local or LG? I have had to go through 2 sets of childproof knob protectors to help prevent this. Controls are large and well laid out, with easy to read numbering. It does, though, and it’s actually pretty great. Double burner boils water efficiently and quickly. The $1,600 LG LRG4115ST is similar to the other ranges in the manufacturer's ProBake line -- the range doesn't live up to LG's hype or price tag. BestReviews spends thousands of hours researching, analyzing, and testing products to recommend the best picks for most consumers. We’ll be happy to look into this and answer any questions that you have. I have been a loyal customer for a long time and I am frankly appalled by the lack of customer service. The oven fan seems to run non-stop, as if it is on convection not regular bake. BestReviews spends thousands of hours researching, analyzing, and testing products to recommend the best picks for most consumers. Even the dog can turn them on. A handy conventional oven doubles the benefit of this electric range, but the larger convection oven is very low. LG gives consumers a variety of ways to pursue support issues, including easy phone calls, email or live chat support. Washing your car weekly (or more!) However, we were unsuccessful in locating your file using the contact information provided. ... LG's award-winning ranges combine the functionality of an oven with that of a cooktop. ft. ft. Slide in Dual Fuel Range with Dual Ovens and Speed Roast - Textured SteelLG Electronics pursues its 21st century vision of becoming a true global digital leader who can make its customers worldwide happy through its innovative digital products and services.
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